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VisionaryPaintz

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Shipping Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.

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Refund Policy

  1. All Sales Are Final

    • Once an order is placed and payment is confirmed, it cannot be canceled, returned, or exchanged. I do not accept returns or exchanges for any products.

  2. Exceptions

    • I only accept returns or exchanges if the product you received is:

      • Incorrect: If you received a product different from what you ordered.

      • Damaged: If the product arrives damaged or defective.

    • In such cases, please get in touch with me within 7 days of receiving your order with your order number, a description of the issue, and photographic evidence of the incorrect or damaged product.

  3. Contact Me

    • For any issues regarding your order, please reach out to our customer service team at:

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